Order help
Returns & replacements
If something arrived wrong, we want to make it right.
Damaged or misprinted items
Every item is custom printed for your order. If yours arrives damaged or misprinted, report it within 30 days of delivery and we’ll provide a replacement or refund.
Email info@roofusventures.com with your order number, a description of the problem, and a clear photo showing the issue.
Change-of-mind returns
Because each item is custom printed, we cannot accept returns or exchanges for a change of mind, an incorrect color or style selection, or an address entered incorrectly at checkout.
If we ask you to send an item back, please ship it by USPS to PO Box 125, Lindsborg, KS 67456. We can only receive returns by USPS at this address.
What happens next
We’ll review your message and photo, then reply with the next steps. Approved replacements are sent at no additional cost. Approved refunds are returned to the original payment method; your bank may take additional time to post the credit.
Before ordering
Please review the product details, color, and style before checkout. If you’re unsure which is right, contact us. We’re happy to help.
